Terms & Conditions

  • Booking rooms can be made through this website, by mail or by phone.
  • Payment methods: for a confirmation of booking we kindly ask you to pay a deposit of 30% by bank transfer; the balance in cash or card on arrival.
  • Documents: upon arrival you must submit a valid document identification for each guest, to allow it to register under the laws in force. In the case of children, they must be accompanied by at least one parent or be provided with an appropriate certificate signed.
  • Check in: house is available after 12.00. But please kindly communicate your expected arrival time or any delay in order to ensure our presence at the time of your arrival. The arrival time can be done from 13: 00 to 19: 00.
  • Check out:  no later than 12.00 am.
  • Reduction and discount promotions are at management’s discretion
  • Children up to 3 years: free;
  • Pets are not allowed.
  • Smoking: we are sorry, but smoking is not allowed.
  • Transfer from and / or to the airport: only on request and at an additional cost.
  • Tidying rooms:  linen changed every seven days.
  • Cancellation and / or waiver of the stay: in case of cancellation by the customer, the notice must be received in writing; we will do our best to meet the customer’s needs by moving the reservation but if this is not possible, we will proceed as follows:
  • Cancellations received within 15 days prior to the arrival no penalty; the deposit will be returned.
  • Cancellations received between 14 days and the planned date of arrival will incur a penalty of 30% of the total amount agreed.
  • In case of no show will be due the full amount.
  • Early departure: Any changes will be promptly notified in advance; if the customer while staying decides to leave early before the due date, it will still have to pay the amount of the interior living room.
  • Inability to accept the booking if for reasons beyond the NestHouse Casa Vacanze was forced to cancel the reservation, by mutual agreement with the client will attempt to find an alternative solution of the same class; if this is not possible, money will be refunded.
  • Visitor tax (€3,50 per day per person) not included